Displaced Sponsored Worker Portal

The service user was navigating several really challenging situations which were time-critical. Your service responded promptly and sensitively to this family. You were flexible in your approach and given the circumstances – this took a huge amount of pressure off the family. You also showed compassion and awareness of how everything may be affecting the service user. Ultimately, you supported them to get what they needed in the best way that you could, and really listened and helped them to access the best options for their situation, guiding them accordingly.